CUSTOMER ORDERS
Many items are available for prompt dispatch. Some style, colour and size combinations are prepared after ordering and are usually dispatched within 2–3 weeks. Please check each product page for the latest dispatch estimate; we will contact you if the expected timing changes.
Your order will be processed once the payment is received. We will send you a confirmation email once the payment has been received. Dispatch times vary by jacket, as explained on each product page. We will contact you by email when the item has been dispatched. Please check that the address is the correct address for delivery. The delivery address you give to London Leathers Direct will be the address given to the courier. Sometimes there are delays that are out of our hands, in which case, we will contact you by phone or email.
On all orders you can pay by Credit Card, Debit Card or Paypal. Prices are in UK pounds.
In the event that a pricing error has taken place internally or a software problem – we reserve the right to decline the order.
FREE UK DELIVERY ON ORDERS OVER £45
ALL UK ORDERS UNDER £45 WILL HAVE A DELIVERY CHARGE OF £4.99
Privacy and marketing
We take the protection of your information seriously. For current details of how London Leathers Direct collects, uses and shares information with its service providers, please read our Privacy Policy. You can unsubscribe from marketing emails using the link in each message.
HOW TO CONTACT US
Please contact us if you have any questions about our privacy policy or any information we hold about you:
Email: contact@londonleathersdirect.com
Write to us at: London Leathers Direct, Unit 48 Affinity, Fleetwood, FY7 6AE
DELIVERY AND RETURNS
Products may vary from time to time as we are constantly updating details of zips, pockets, colour and other details. London Leathers Direct has the right to make changes to items on the website at any time.
Returns, Exchanges and Refunds
For the latest returns, exchanges and refund terms, please read our Returns and Refunds policy. You can email contact@londonleathersdirect.com with your order number to discuss a refund, exchange or sizing advice. You do not need to give a reason to exercise statutory cancellation rights.
For EU/EEA purchases, you can also use our electronic withdrawal form to notify us of cancellation. We will send an acknowledgement by email. Our returns address is: Returns Department, London Leathers Direct, Unit 48 Affinity, Fleetwood FY7 6AE, United Kingdom.
